UIE: UX Immersion 2016 Monday, April 18 – Wednesday, April 20

The workshops I took: 

1. Marc Rettig – Adventurous User Research Techniques for Uncovering Deeper Insights. 
2. Amy Jo Kim – Effective Game Design Approaches for Engaging Users

Big take aways from these workshops are it starts with the conversations that shape relationships as design is conversational. 

Design is a process: Sure we make stuff along the way, but the heart of the process is the conversations that shape that stuff. 

The same is true for everything else about our organizations. 

Organizations are processes made of conversations, which are often repetitive, but sometimes go someplace new. 

I’m using the BIG definition of “conversation.” 

Think of it as a richer and more active way to talk about “relationship.” Relationships are mostly made of conversations. Shallow or deep, courageous or flinching, continuous or episodic, repetitious or exploratory,…

The quality of the result reflects the quality of the conversations.